Cancellation Policy

Enhancing Your Shopping Experience

At OurCelebrityJackets.com, we're dedicated to providing you with even more opportunities to enrich your shopping journey. If you're ever curious about the process after cancelling an order, rest assured that our management team is committed to welcoming you back with open arms, offering a vast array of fashionable collections that truly define your unique style across all classes. Our cancellation policy is meticulously crafted to ensure transparency and convenience, reflecting our unwavering commitment to your satisfaction.

We highly value your patronage, which is why we extend our services to support your decisions every step of the way. Our aim at CelebrityJacket is to enhance your shopping experience by delivering premium quality products without compromise.

While we encourage customers to reach out with any concerns before cancelling an order, we fully respect your decision and have outlined our cancellation policy to streamline the process for both parties:

  • Orders must be cancelled within 24 to 48 hours of placement to avoid any potential mismanagement.
  • Cancellations made within this timeframe will receive a full refund, including delivery charges.
  • Orders cancelled after 48 hours but before 72 hours will be refunded at 70% of the leather jacket's cost, along with full delivery charges.
  • Unfortunately, orders cancelled after 72 hours are ineligible for a refund, as our stylists may have already begun crafting your leather jackets.
  • Once orders are dispatched, refunds will not be provided.
  • Refunds will be processed and transferred to your preferred account within 5 to 7 business days.

We appreciate your patience as we process your cancellation and refund. Please ensure you are familiar with and agree to our policy before taking any necessary steps. For further assistance, feel free to reach out to us at order@ourcelebrityjackets.com. Experience the epitome of customer-centric service at OurCelebrityJackets.com.